Privacy Policy

Introduction

At The Stitchify, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and use our services.

1. Information We Collect

Personal Information: When you place an order or create an account, we collect personal details such as your name, email address, phone number, and shipping address.

Order Details: We collect information about the products and services you purchase, including custom specifications and measurements.

Payment Information: We use secure payment gateways to process transactions and do not store your credit card information.

Usage Data: We collect data on how you interact with our website, including your IP address, browser type, and pages visited. This helps us improve our services and website functionality.

2. How We Use Your Information

Order Processing: We use your personal and order information to process and fulfill your orders, including custom tailoring and delivery.

Customer Support: We use your contact details to respond to inquiries, provide support, and address any issues related to your orders.

Improvement and Marketing: We may use your data to analyze website usage, improve our services, and send promotional materials. You can opt-out of receiving marketing communications at any time.

Legal Compliance: We may use or disclose your information as required by law or to protect our rights and the rights of others.

3. How We Protect Your Information

We implement various security measures to safeguard your personal data, including encryption, secure servers, and access controls. Despite these measures, no system is entirely secure, and we cannot guarantee absolute protection.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.

5. Third-Party Services

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

6. Your Rights

Access and Correction: You have the right to access and update your personal information. Contact us if you need to correct or review your data.

Deletion: You may request the deletion of your personal information, subject to legal and operational requirements.

Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Thank you for trusting The Stitchify with your personal information. We are committed to safeguarding your privacy and ensuring a secure online experience.